Last Updated: January 23, 2025

At Ayra Property Management, we value your privacy and are committed to providing clear and transparent communication regarding how we use email and SMS messaging to connect with you. By subscribing to our communications, you agree to the terms outlined in this policy.

1. Consent to Receive Communications

By providing your contact information, including email address or phone number, you consent to receive communications from Ayra Property Management, including but not limited to:

• Account-related notifications (e.g., tenant login information, payment reminders).
• Updates about our services or policies.
• Marketing or promotional offers, subject to your preferences.

For users in the European Economic Area (EEA), we rely on your explicit consent to process your personal data for marketing communications. You may withdraw your consent at any time.

2. Types of Communications

• Transactional Emails and SMS: Important notifications about your account, payments, or tenant updates.
• Promotional Emails and SMS: Offers and updates about our services.
• Customer Service: Responses to inquiries or support requests.

You can update your communication preferences at any time.

3. Your Rights (EEA Users)

Under the GDPR, individuals in the EEA have the following rights:

• Access: Request access to your personal data.
• Rectification: Correct inaccurate or incomplete personal data.
• Erasure: Request the deletion of your personal data (subject to legal obligations).
• Restriction: Restrict the processing of your data under certain circumstances.
• Objection: Object to the processing of your personal data for direct marketing purposes.
• Portability: Request your data in a machine-readable format.

To exercise these rights, please contact us at info@aryamgmt.com.

4. Opting Out

You can unsubscribe or opt-out of promotional messages by:

• Clicking the "Unsubscribe" link in the footer of our emails.
• Replying "STOP" to any SMS message you receive.

Transactional messages related to your account or tenancy cannot be opted out of.

5. Use of Third-Party Providers

We may use third-party platforms to manage and send email or SMS messages. These providers are contractually obligated to protect your information and comply with applicable laws, including GDPR where applicable.

6. Data Transfers and Storage (EEA Users)

If you are located in the EEA, your data may be transferred outside of the EEA to the United States. We ensure that such transfers are subject to appropriate safeguards, such as standard contractual clauses approved by the European Commission.

7. Data Protection

Your contact information is stored securely and used solely for communication purposes as outlined in this policy. For more details on how we protect your data, please refer to our Privacy Policy.

8. Legal Compliance

We comply with the following regulations:

• GDPR: Applicable to users in the European Economic Area (EEA).
• CAN-SPAM Act: Ensures that all marketing emails include opt-out options and accurate sender information.
• TCPA: Ensures that SMS communications are sent only to users who have provided explicit consent.

9. Contact Us

If you have any questions about this policy or wish to update your preferences, please contact us:

• Email: info@aryamgmt.com
• Phone: (212) 938-0060